Options for Certified Delivery ServicesĬertified mail is a USPS-only feature. The Certified Mail labels can be printed online ahead of time, but the proof of mailing must be presented and confirmed at the post office. Since you must send USPS certified mail from the post office in person, it cannot be picked up from a warehouse or delivery hub. Shipping Insurance – USPS offers added insurance to protect against lost items, including on Certified Mail deliveries.Certified Adult Mail Restricted Delivery – Only a specific recipient or an adult can confirm the delivery.Certified Mail Restricted Delivery – Only the recipient can confirm the delivery (not a family member or receptionist).Certified Mail Adult Signature Required – Only a recipient 21 years or older can sign for the package.This complicates matters for both the business and the recipient.Īdditionally, USPS Certified Mail can be used in tandem with other USPS services if an eCommerce business wants to more closely regulate the delivery authorization on their order. Rather than being able to leave the package in the mailbox, the carrier must keep the delivery. However, the need for a delivery signature leads to issues with delivery exceptions when customers are not there to receive the package. USPS Certified Mail can confirm a sensitive delivery as well as keep expensive packages safe from being misdelivered.
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